FAQs

Please find our Frequently Asked Questions below. If you would like further information, please contact us.

Rubbish Collection
1. What do you do?

We clear all types of waste from residential and commercial properties. We can either supply skip hire or a caged lorry to clear your waste.

2. What type of things do you take?

We will take anything, however, there are supplements on certain items of waste (for example: environmentally hazardous waste). Please contact us for more details.

3. How do you charge?

We generally charge by volume – the amount of waste removed.

4. Do you recycle?

Every effort is made to recycle whatever we can whenever financially possible. The majority goes to recycling depots and licensed transfer stations. We are keen to reduce what goes to the land fill. Therefore we regularly reuse items by donating them to local charities or pass them into employees.

5. Can you provide a service out of business hours?

If you require a pick-up outside of business hours, let us know and we will try our best to accommodate your needs.

6. Are you insured?

Yes. Our lorries and drivers are fully insured to do this work, including cover against any unlikely damage caused to a client’s property when removing waste from the premises.

7. Are you licensed?

We are licensed by the Environmental Agency to carry waste and also by the Department of Transport to operate heavy goods vehicles.

Skips
Q: Where can I have my skip dropped?

A: Skips can be dropped on a private property such as your drive or on the road outside your house. Skips can also be dropped at business, offices or factories.

Q: Do I need permission from the council to place a skip on the road?

A: Yes. We can organise this for you, or you can apply for it yourself depending on your local council. They will charge a fee for the permit. Please contact us for further details.

Q: What if I cannot get a skip license?

A: For skip permit problems, we offer a wait and load service, where the driver will wait while you load the skip. Labour can be supplied if required. Please contact us for further details.

Q: Is there anything that I cannot put in a skip?

A: In accordance with environmental legislation, fridge freezers, TV’s, asbestos and tyres are not permitted to be placed in or beside a skip. However, if you do require a fridge or freezer, TV’s, tyre collection, we will be happy to arrange a dedicated vehicle to dispose of these for you..

Q: How long can I keep a skip?

A: The price is the same whether you have the skip for one day or two weeks. This can be extended at your request.

Q: How do I book a skip?

A: You can call us on 0208 773 4000 to arrange a delivery.

Q: How much notice do I need to give?

A: 24 hour notice is usually required for deliveries, collections and exchanges. However, if you call us before 10:00 am, we can offer same day service for local areas. We can guarantee a next day service for either the morning or afternoon. For people who have a tight schedule, we will do out utmost to work around your requirements..

Q: What happens with my waste after it is taken away in a skip?

A: Skips are taken to a fully licensed waste transfer station for recycling to ensure that the minimum of rubbish goes to landfill.

"I would like to put in writing, our thanks for the efficient and extremely clean way our rubbish was cleared by yourselves on the last two occasions that we needed to hire a skip. The skip was delivered promptly and collected within hours of asking for it to be picked up.

Thank you once again for your efficiency and I will be recommending you to family and friends when a skip is required.. "

Malcolm P Edwards
Worcester Park